The Rugby Shop has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, The Rugby Shop makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. The Rugby Shop reserves the right to change price and availability information without notice. The Rugby Shop shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site. The Rugby Shop reserves the right to decline orders for bulk or high value purchases. No exclusions of The Rugby Shop's liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of The Rugby Shop or any of its directors, employees or agents or fraudulent misstatement. All terms and conditions contained on this web site shall be governed by and construed in accordance with English law. By using this web site, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this web site. Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law. Returns Policy All returned goods must not have been used or washed and in the original state that they where delivered in. Goods must be returned within 14 days of delivery. To return an item please include the goods with it’s order number. The refund value will be for the item only. Please allow up to 7 working days for this to be processed. Please ship the item to the following address: The Rugby Shop, Unit 1, 62 Low Petergate, York, YO1 7HZ. It is recommended that you use a recorded delivery service as we cannot be held responsible for goods not received. If you require an exchange, we will be happy to process this for you. Please include written details along with your order number. Alternatively, please phone 01904 643743 and we will be happy to take your replacement order. Defective Items: If the item is defective, please phone 01904 643743.